Emergency Plumbing 101: What to Do Before the Pros Arrive

Plumbing emergencies can strike at any time, leaving homeowners and businesses scrambling to protect their property. From burst pipes to overflowing toilets, these situations require quick thinking. While calling a professional plumber is the best course of action, there are steps you can take in the meantime to minimize damage and mitigate potential costs. Here are instructions for handling common plumbing emergencies before the experts arrive. 

Stop the Water 

The first step in any plumbing emergency is to cut off the water supply. If the issue involves a specific fixture, such as a sink or toilet, locate the shut-off valve connected to it and turn it clockwise. For more severe leaks or bursts, you'll need to shut off the main water valve for your property. This valve is typically located near the water meter, in a basement, or along the outside of your home or building. Shutting off the water immediately can prevent flooding and reduce the risk of extensive water damage. 

Assess the Situation

Once the water is off, take a moment to assess the severity of the problem. Is it a small leak or a full-on pipe rupture? Has the issue caused damage to walls, floors, or ceilings? Understanding the scope of the problem will help you decide the best course of action and provide accurate information when you call the plumber. 

Relieve Excess Pressure 

If you’re dealing with a burst pipe, turn on a faucet located lower in your plumbing system, like in the basement. This will allow any remaining water in the pipes to drain out, reducing pressure and the risk of further damage. 

Clean Up Standing Water 

Standing water left unattended can lead to structural damage and foster mold growth. Use towels, mops, or a wet-dry vacuum to clean up as much water as possible while you wait for help. If the leak is near electrical outlets or appliances, avoid those areas for safety reasons until a professional plumber can inspect and address them. 

Temporarily Contain the Problem 

For minor leaks, temporary fixes can help until the plumber arrives. For example, you can apply a plumber’s tape or wrap the affected area with a rubber patch and secure it with a clamp. While these are not long-term solutions, they can help reduce active dripping or small leaks for a short time. 

Avoid Using Chemical Drain Cleaners 

If a clogged drain is causing issues, it may be tempting to grab a chemical drain cleaner for a quick fix. However, these products can cause more harm than good. Harsh chemicals can corrode your pipes, potentially leading to more damage down the line. Instead, try using a plunger or a drain snake for minor blockages. 

Document the Damage 

If any visible damage has occurred, take photos or videos for insurance purposes. Burst pipes, flooded areas, or damaged property should be documented before beginning cleanup efforts. This will make it easier to file a claim with your insurance provider, particularly if extensive repairs are needed. 

Turn Off the Water Heater 

During a major plumbing emergency, turning off your water heater is an extra safety measure. A persistent leak or supply line issue can cause the water heater to overheat or sustain damage. Most water heaters have a dedicated shut-off valve or a power-off switch that is easy to locate. 

Call a Professional Plumber 

Once you’ve taken steps to contain the damage, it’s time to call for professional help. Provide details about the issue, such as when it started, the location of the problem, and the actions you’ve already taken. This information will help the plumber come prepared to address your specific needs more efficiently. For after-hours emergencies, look for a trusted local plumber who offers emergency services, like Riverstone Plumbers. 

Why Acting Quickly Matters 

Plumbing emergencies are unpredictable, but prompt action can make a significant difference in minimizing damage. By stopping the water, cleaning up standing water, and addressing minor issues where possible, you help protect your property and reduce repair costs. 

Partnering with Riverstone Plumbers 

Riverstone Plumbers offers reliable, fast-response emergency plumbing services for both homes and businesses in North Georgia. Our experienced team is ready to tackle any plumbing challenge, from burst pipes and severe leaks to sewer backups and emergency repairs. Don’t wait for the problem to worsen–contact us immediately for professional assistance during any plumbing emergency.

Contact Riverstone Plumbers today to schedule emergency service. With our expertise and dedication to customer satisfaction, you can trust us to get your home or business back in order quickly and efficiently.